Thank you for writing in to AirAsia.
Your feedback reference number is (Case Number: CAS-XXXXXXX-XXFQLX). We will respond to you within 5 working days.
For queries on products and services, please refer to our AskAirAsia page athttp://www.airasia.com/ask.
For urgent issues, please contact our LiveChat team. They can be reached athttp://www.airasia.com/my/en/
live-chat.page. This service is available daily from (GMT +8). We support English, Bahasa Malaysia, Bahasa Indonesia, Mandarin, Thai, Tagalog and Japanese languages.
Note: This is an auto-generated email sent by AirAsia CRM. Please do not reply to this email thread.